Suggestion

Customer can resort to mediation if all other internal settlement is exhausted.
In case of no response to a customer’s letter written to the bank within a delay of 2 months, the customer can lodge an appeal with the mediator.
The mediator should statute within two months from the date of receipt of the appeal.
An official is designated to handle complaints. This person reports hierarchically to the General Management.
The grievances can be addressed to:
Monsieur le Mediateur
CS 151
75422 PARIS Cedex 09

Foreign Exchange Rate

The rates updated as on 02/04/2025.

Remittance	For BOI INR	For BOI LKR	For Other INR	For Other LKR
Up to 4499	90.80		90.80
4500-7000	90.90		90.90
7000-10000	91.00		91.00
Above 10000	Contact branch		Contact branch
USD TO INR	84.90	COUNTER	84.90	USD

OUR EXCHANGE RATE

The rates updated as on 02/04/2025.

Remittance	For BOI INR	For BOI LKR	For Other INR	For Other LKR
Up to 4499	90.80		90.80
4500-7000	90.90		90.90
7000-10000	91.00		91.00
Above 10000	Contact branch		Contact branch
USD TO INR	84.90	COUNTER	84.90	USD