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IBU GIFT CITY
Indonesia
Know More About
Customer Grievances
Suggestion
- Customer can resort to mediation if all other internal settlement is exhausted.
- In case of no response to a customer’s letter written to the bank within a delay of 2 months, the customer can lodge an appeal with the mediator.
- The mediator should statute within two months from the date of receipt of the appeal.
- An official is designated to handle complaints. This person reports hierarchically to the General Management.
- The grievances can be addressed to:
- Monsieur le Mediateur
- CS 151
- 75422 PARIS Cedex 09
Foreign Exchange Rate
The rates updated as on
18/03/2026.
| Remittance | For BOI INR | For BOI LKR | For Other INR | For Other LKR |
|---|---|---|---|---|
|
Up to 4499
|
105.20 |
105.20
|
||
|
4500-7000
|
105.30 |
105.30
|
||
|
7000-10000
|
105.40 |
105.40
|
||
|
Above 10000
|
Contact branch |
Contact branch
|
||
|
USD TO INR
|
92.00 |
COUNTER
|
92.00
|
USD |
OUR EXCHANGE RATE
LATEST NEWS
-
The exchange rate for INR remittances is subject to change during the day as per the prevailing market conditions .For remittances above € 10.000, customers are requested to contact the remittance de
-
Service charges for remittances will be the same for all customers including Saral account holders. For remittances to other banks by NEFT/RTGS, applicable charges will be levied.
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