#

Customer Grievances

Announcements

Fixed deposits can be made for a minimum of 6 months and above. View More...

Bank of India, Paris also extends personal loans to French residents against FCNR deposits held in India. For further details please contact our credit team at 01.42.66.60.42 View More...

Service charges for remittances will be the same for all customers including Saral account holders. For remittances to other banks by NEFT/RTGS, applicable charges will be levied. View More...

The exchange rate for INR remittances is subject to change during the day as per the prevailing market conditions .For remittances above € 10.000, customers are requested to contact the remittance de View More...

We wish to inform our customers that Bank of India, Paris has stopped INR remittances by cash deposits w.e.f. 24.04.2017. Customers who wish to remit money to their accounts in India can do so eithe View More...

Exchange Rates

  • Customer can resort to mediation if all other internal settlement is exhausted.
  • In case of no response to a customer’s letter written to the bank within a delay of 2 months, the customer can lodge an appeal with the mediator.
  • The mediator should statute within two months from the date of receipt of the appeal.
  • An official is designated to handle complaints. This person reports hierarchically to the General Management.
  • The grievances can be addressed to:
  • Monsieur le Mediateur
  • CS 151
  • 75422 PARIS Cedex 09